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5. Values

Patient centricity

• Commit to ‘best results and experience’ for our patients.
• Treat patients and their caregivers with sympathy, care and understanding.
• Our patients’ requirements will come first

Integrity

• Be righteous, open and truthful.
• Model and live our values.
• Exhibit moral courage to speak up and do the correct things.

Teamwork

• Proactively support each other and function as one team.
• Respect and value individuals at all levels with miscellaneous opinions, experiences and backgrounds.
• Put organization requirements before department / self-interest.

Ownership

• Be responsible and take pride in whatever we do.
• Take initiative and rise above the call of duty.
• Deliver the promise and agreement made.

Innovation

• Endlessly improve and modernize to exceed expectations.
• Adopt a ‘can-do’ approach.
• Challenge ourselves to implement things differently.