VIP Medical Treatment in India — Complete FAQ Guide

Any international patient who wants a single dedicated coordinator managing their entire care journey in India, rather than navigating hospitals, visas, and logistics on their own.

Cardiology, orthopedics, oncology, stem cell therapy, neurology, cosmetic surgery, and dental care, all delivered at NABH/JCI-accredited partner hospitals.

Every patient is assigned one case manager for the full journey, from records review through post-return follow-up, rather than being handed between different staff at each stage.

Treatment typically starts within 24-48 hours of arrival, once the pre-arrival teleconsultation and cost estimate are confirmed.

Yes, the case coordinator can arrange joint consultations when a diagnosis touches more than one department, such as cardiology and orthopedics.

Yes, patients can request a second specialist opinion on their reports before confirming a treatment plan.

Partner hospitals hold NABH and/or JCI accreditation, the same quality benchmarks used by leading hospitals internationally.

Stem cell-based interventions outside approved indications are investigational and offered only within regulated clinical research settings, in line with Indian guidelines.

Yes, cosmetic surgery and dental work can be scheduled around a patient's primary treatment plan where medically appropriate.

Most patients travel on a medical visa; the coordinator provides guidance on required documents and invitation letters from the treating hospital.

Yes, complimentary airport pickup is arranged and patients are transferred directly to their chosen accommodation.

Yes, attendants can accompany the patient and, where applicable, apply for a medical attendant visa; accommodation is arranged for them as well.

The coordinator provides flight support and books accommodation ahead of arrival based on the patient's budget and preferences.

Prior medical records, imaging, prescriptions, and a valid passport are needed for the specialist review and visa application.

Specialists review the submitted medical records and share a detailed treatment plan with an itemised cost estimate before travel is booked.

Yes, a pre-arrival teleconsultation with the treating specialist is arranged to confirm the plan and answer questions.

The coordinator arranges updated consultations and a revised cost estimate if further tests change the recommended treatment.

Yes, interpretation support is arranged for consultations and hospital stays where needed.

The dedicated case coordinator handles day-to-day communication with the hospital team on the patient's behalf.

The coordinator oversees admission, coordinates between departments, and is available for day-to-day support throughout the inpatient stay.

Yes, patients have access to 24/7 emergency care coordination through the partner hospital network.

Post-treatment documentation is provided and teleconsultation follow-up continues with the treating specialist after discharge.

Yes, the coordinator can arrange rehabilitation referrals either in India before departure or with providers closer to home.

Follow-up teleconsultations continue for as long as the treating specialist recommends based on the individual recovery plan.

Patients continue to reach their original case coordinator for questions, report reviews, and scheduling further teleconsultations.

Yes, every estimate breaks down consultation, procedure, hospital stay, and coordinator support separately before treatment is confirmed.

The estimate may be revised only if further diagnostic tests change the recommended treatment plan; any change is communicated before proceeding.

Coverage depends on the policy and treatment type; investigational treatments such as unapproved stem cell interventions typically fall outside standard insurance coverage.

The coordinator fee covers case management, hospital liaison, interpretation support, and logistics coordination across the full treatment journey.

No, the itemised estimate is shared upfront and any change is discussed and agreed with the patient before it is billed.

Viezec is a patient support and coordination service; treatment itself is delivered by independent NABH/JCI-accredited hospitals.

Stem cell-based interventions beyond approved uses are classified as investigational and are permitted only within regulated clinical research settings.

No specific outcome or cure is guaranteed; the team provides transparent, itemised estimates and realistic guidance based on each case.

Medical records are shared only with the treating specialists and hospital involved in the patient's care.

Patients can raise concerns directly with their dedicated case coordinator, who has access to 24/7 emergency care coordination.