Written By:Ajmal|Reviewed By:Viezec Medical Team|Published: December 13, 2024 | Updated: August 20, 2026
International Patient Guide
Enrollment Steps — Your Path From First Inquiry to Stem Cell Therapy in India
Starting a treatment journey should feel clear, not overwhelming. Viezec's international patient coordinators guide you through a transparent enrollment pathway — from your first medical record review through specialist evaluation, personalized planning, and travel to India — so every stage is handled by someone you can reach directly.
Dedicated international patient coordinators — see how it works →
Quick answer
Enrollment at Viezec follows a coordinated 4-step pathway: submit your medical information, undergo a specialist evaluation, receive a personalized treatment plan, then travel to India for consultation and therapy. A dedicated coordinator supports you at every stage. This is a supportive, patient-guidance service — stem cell interventions beyond approved uses remain investigational in India. See our FAQ for details.
Key takeaways
- Enrollment starts with a medical record review, not a treatment commitment.
- Delivered as a coordinated 4-step pathway: submission, specialist evaluation, personalized plan, and travel.
- A single dedicated coordinator stays with you from inquiry through follow-up.
- Most of the initial review can be completed remotely, before any travel is arranged.
- Recommendations are based on submitted medical evidence, not just an inquiry form.
Important: Viezec provides consultation, case evaluation, and patient support services. As per Indian guidelines, stem cell-based interventions beyond approved uses are investigational and available only within regulated clinical research settings. Individual outcomes vary.
Your journey, coordinated
Start your enrollment
Sharing your medical information is the first step toward a personalized treatment pathway.
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The basics
What Does the Enrollment Process Involve?
Enrollment is the structured review that happens before any treatment recommendation — it's how our specialists get to know your condition well enough to advise responsibly.
A review, not a sales pitch. Submitting an inquiry is only the starting point. Our medical team examines the diagnosis, reports, and treatment history you share, then works with dedicated coordinators to explain what stem cell therapy may or may not be able to offer for your specific situation — all before any travel planning begins.
Clinical review process
What Our Medical Team Reviews Before Approving Enrollment
Every patient's case is unique. Before recommending stem cell therapy, specialists work through four areas of your medical picture to determine whether therapy may be appropriate.
Medical History
Prior diagnoses, surgeries, medications, allergies, and ongoing treatments, to build a full picture of your health background.
Diagnostic Reports
MRI, CT, X-ray, lab investigations, and specialist assessments are reviewed to understand how the condition has progressed.
Current Treatment
Medications, rehabilitation programs, and physical therapy already in place, to understand your response to existing care.
Treatment Goals
Your own expectations — improved mobility, pain management, or overall quality of life — shape how the care plan is built.
Evidence, not assumptions. Our team reviews the medical information you provide to determine appropriate next steps. During evaluation, we may request additional reports, MRI or CT imaging, blood investigations, previous treatment summaries, current medication lists, or physician recommendations.
Enrollment preparation guide
Prepare for a Faster, More Accurate Review
Complete, up-to-date medical information helps specialists review your case efficiently and avoid unnecessary delays.
- Confirmed diagnosis, symptoms, and any specialist recommendations you already have
- Recent laboratory results, imaging reports, and discharge summaries
- A current list of medications, supplements, or ongoing therapies
- A clear statement of your treatment goals and expectations
- MRI or CT imaging, organized by date or condition if you have several
- Blood investigation reports and physician notes where available
- A summary of previous surgeries, therapies, or major treatments
- Any questions you'd like your coordinator to walk you through
The enrollment roadmap
How Your Stem Cell Therapy Enrollment Progresses
From your first inquiry to your arrival in India, every stage is coordinated by our international patient support team — here's what happens at each step.
- 1
Submit Your Medical Information
Upload your diagnosis, reports, imaging, lab results, medications, and treatment history so specialists can begin an informed assessment. Usually takes 10–20 minutes.
- 2
Specialist Medical Evaluation
Physicians review your history, assess eligibility, and identify possible treatment objectives before determining whether stem cell therapy may suit your condition.
- 3
Receive Your Personalized Plan
If you're a suitable candidate, we share the recommended approach, estimated duration, travel guidance, expected stay, and enrollment instructions.
- 4
Travel, Arrival & Treatment
Once enrollment is confirmed, coordinators handle travel preparation, arrival logistics, scheduling, and treatment coordination in India.
Reviewed by medical professionals, every time. This structured approach helps patients understand their options, prepare the right documentation, and receive individualized guidance before any travel arrangements are made.
Estimated patient timeline
Enrollment Timeline — From First Inquiry to Treatment
Every patient's journey is different, but this illustrates the typical pace of enrollment. Actual timelines vary with documentation, specialist review, and travel planning.
- Day 1 · Initial Contact
Submit Your Medical Information
Patient actionComplete the inquiry form and share available reports, imaging, and history.Viezec teamAcknowledges your inquiry and begins preparing your case for review.OutcomeYour enrollment file is created for clinical evaluation. - 2–5 Days · Medical Review
Specialist Evaluation
Specialists evaluate the information provided, decide whether more reports are needed, and assess whether stem cell therapy may be appropriate.
- Week 1
Treatment Discussion & Enrollment Confirmation
Coordinators discuss the proposed treatment pathway, estimated stay, scheduling options, and travel planning before confirming enrollment.
- Travel
Arrival in India & Treatment Begins
Patients attend an initial consultation, complete any required assessments, finalize scheduling with the medical team, and begin their personalized program.
* Individual enrollment and treatment schedules may vary depending on the completeness of medical records, additional clinical information required, physician availability, and travel arrangements.
International patient concierge
Support Designed for Every Stage of Your Journey
Traveling abroad for care involves more than treatment alone. A dedicated coordinator stays with you before, during, and after your visit to India.
Before You Travel
Coordinators explain the enrollment process, documentation requirements, and travel planning ahead of your visit.
Arrival Support
From landing to your first consultation, the patient support team coordinates logistics for a smooth transition.
Coordinated Care
Dedicated coordinators assist with appointments, communication, and scheduling throughout your treatment stay.
Continued Communication
After your visit, the team remains available for follow-up communication and continued care questions.
* Support may include enrollment assistance, travel guidance, arrival coordination, appointment scheduling, accommodation guidance, interpreter coordination where available, and post-visit communication.
Find us in Delhi Open in Google Maps →
Visit Us at Our Delhi Facility
In-person consultations and treatment take place at our Delhi centre. Details below are kept consistent with our verified Google Business Profile.
- Name
- Viezec — Stem Cell Centre India
- Address
- H-23/B Top Floor, Abul Fazal Enclave Part 1, Jamia Nagar, New Delhi – 110025, India
- Hours
- Open 24 hours, every day (patient coordination desk)
- Phone (India)
- +91 96507 60803
- Phone (Intl.)
- +91 97735 85103
- info@viezec.com
Ready to begin?
Start Your Enrollment
Every channel below reaches our international patient coordination team directly — pick whichever is easiest for you.
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More From Viezec
Every page below connects back to your enrollment journey — tap a category to jump straight to the topic you need.
Common questions
Frequently Asked Questions
Questions international patients ask most about the enrollment process at Viezec.
How do I begin the enrollment process?
Contact our international patient team and share your available medical information. A coordinator will explain the process, answer your questions, and guide you through the next steps.
What medical documents should I submit?
Helpful documents include your diagnosis, recent medical reports, imaging such as MRI or CT scans where applicable, laboratory results, treatment history, and a list of current medications.
Who reviews my medical records?
Your information is coordinated for review by qualified medical professionals. If more detail is needed to understand your condition, your coordinator will contact you directly.
How long does enrollment usually take?
The timeline depends on how complete your records are, whether more information is required, and the coordination needed before travel. Your team will keep you informed throughout.
Can I enroll if I live outside India?
Yes. Viezec supports international patients from many countries, and much of the initial review can be completed remotely before travel arrangements are made.
Will I get help with travel planning?
Yes. Our international patient support team provides guidance on travel preparation, scheduling, arrival coordination, and general planning for your visit to India.
What happens once enrollment is confirmed?
Coordinators help organize the next stages of your journey, including appointment scheduling, travel planning, arrival information, and communication leading up to your visit.
Can a family member or caregiver travel with me?
Many patients choose to travel with a family member or caregiver for support. Let your coordinator know during enrollment so this can be planned for in advance.
Will I have a dedicated patient coordinator?
Yes. A dedicated international patient coordinator serves as your primary point of contact for communication, documentation, scheduling, and general guidance throughout enrollment.
How can I contact the enrollment team?
You can reach our international patient support team through the Viezec Contact Us page. Coordinators will explain the required information and answer your questions before you travel.
