International Patient Guide
Stem Cell Therapy Enrollment Process Made Simple
Beginning your stem cell treatment journey should be straightforward and stress-free. At Viezec, we have developed a transparent enrollment process that guides international patients from the initial medical evaluation through treatment planning, travel coordination, and post-treatment follow-up. Every step is handled by experienced patient coordinators to ensure a smooth, safe, and personalized experience.

From medical record review to your arrival in India, our dedicated team manages every stage to make your treatment experience seamless.
Enrollment Roadmap
How Your Stem Cell Therapy Enrollment Progresses
From your first inquiry to your arrival in India, every stage is coordinated by our international patient support team. This roadmap explains what happens, why each step is important, and how we prepare you for treatment before you travel.
Submit Your Medical Information
Usually 10–20 Minutes
Upload your diagnosis, medical reports, imaging, laboratory results, current medications, and previous treatment history. This information helps our specialists perform an informed medical assessment before recommending any treatment.
Specialist Medical Evaluation
Doctor Review
Our physicians review your medical history, assess eligibility, identify possible treatment objectives, and determine whether stem cell therapy may be suitable for your specific condition.
Receive Your Personalized Plan
Custom Recommendation
If you are considered a suitable candidate, our team shares your recommended treatment approach, estimated duration, travel guidance, expected stay, and enrollment instructions.
Travel, Arrival & Treatment
End-to-End Assistance
After confirming enrollment, our coordinators assist with travel preparation, arrival logistics, consultation scheduling, and treatment coordination to ensure a smooth experience in India.
Every Enrollment Is Reviewed by Medical Professionals Before Treatment Begins
Our enrollment process is designed to help patients understand their options, prepare appropriate medical documentation, and receive individualized guidance before making travel arrangements. This structured approach supports informed decision-making and coordinated care throughout the patient journey.
Clinical Review Process
What Our Medical Team Reviews Before Approving Your Enrollment
Every patient is unique. Before recommending stem cell therapy, our specialists carefully review your medical condition, treatment history, current health status, and recovery goals. This evaluation helps determine whether stem cell therapy may be appropriate and allows us to develop a personalized treatment strategy.
Medical History
Previous diagnoses, surgeries, medications, allergies, ongoing treatments, and overall health history help our specialists understand your condition comprehensively.
Diagnostic Reports
MRI scans, CT scans, X-rays, laboratory investigations, blood reports, and specialist assessments are reviewed to understand disease progression.
Current Treatment
We evaluate medications, rehabilitation programs, physical therapy, and previous interventions to understand your response to existing treatments.
Treatment Goals
Understanding your expectations—such as improved mobility, pain management, neurological recovery, or quality of life—helps us personalize your care plan.
Our Evaluation Is Based on Medical Evidence—Not Just an Inquiry Form
Submitting an inquiry is only the beginning. Before discussing treatment options, our team carefully reviews the information you provide to understand your medical background and determine the most appropriate next steps. This structured evaluation helps ensure that every recommendation is based on clinical information rather than assumptions.
During Evaluation, We May Request
- Recent medical reports
- MRI or CT imaging
- Blood investigation reports
- Previous treatment summaries
- Current medication list
- Physician recommendations (if available)
- Additional clinical information when needed
Enrollment Preparation Guide
Prepare for a Faster and More Accurate Enrollment Review
Having complete and up-to-date medical information allows our specialists to review your case more efficiently. Preparing these documents in advance can help avoid delays and support a more informed discussion about your treatment options.
Recommended Information to Prepare
Medical Diagnosis
Provide your confirmed diagnosis, symptoms, and any specialist recommendations if available.
Medical Reports
Recent laboratory results, imaging reports, discharge summaries, and physician notes help us understand your condition.
Current Medications
Share a list of medications, supplements, or ongoing therapies you are currently receiving.
Treatment Goals
Tell us what you hope to achieve so our coordinators and medical team can better understand your expectations.
Helpful Preparation Tips
Use Recent Reports
Whenever possible, provide the latest available medical reports and diagnostic results.
Combine Files Clearly
If you have multiple reports, organize them by date or condition before sending them.
Share Relevant Medical History
Including previous surgeries, therapies, or major treatments provides additional context for the review.
Ask Questions
Our coordinators can help explain the enrollment process and clarify what information may be useful.
Ready to Begin Your Enrollment?
Once you have gathered your medical information, our international patient team can guide you through the next steps, answer your questions, and coordinate your case review with our specialists.
After You Apply
What Happens After You Submit Your Enrollment Request?
Submitting your inquiry is only the beginning. Our international patient team follows a structured review process to understand your medical needs, coordinate specialist input, and help you prepare for the next stage of your treatment journey.
1. Enrollment Confirmation
Your inquiry is received by our patient coordination team, who verify that the required medical information has been submitted for review.
2. Clinical Assessment
Medical specialists evaluate your diagnosis, treatment history, imaging, laboratory findings, and current health status before making recommendations.
3. Personalized Recommendation
If additional information is needed, our coordinators will contact you. When appropriate, you’ll receive guidance about the recommended treatment pathway and next steps.
4. Travel Coordination
Once enrollment is confirmed, our team assists with scheduling, travel planning, arrival coordination, and preparation for your visit to India.
Why This Structured Process Matters
A structured enrollment process helps ensure that recommendations are based on the medical information available, allows our team to coordinate care efficiently, and gives patients a clearer understanding of what to expect before traveling. This approach supports informed decision-making and personalized planning throughout the patient journey.
What You Can Expect
Take the First Step Toward Your Personalized Evaluation
Our patient coordination team is available to answer your questions, explain the enrollment process, and help you prepare the information needed for a specialist review.
Patient Decision Guide
Questions Every International Patient Should Consider Before Enrollment
Choosing to travel internationally for stem cell therapy is an important decision. Before beginning the enrollment process, it’s helpful to understand what information you need, what to expect, and how your treatment journey is planned. These are some of the most common questions patients ask before proceeding.
Is Stem Cell Therapy Appropriate for My Condition?
Our specialists review your diagnosis, previous treatments, and current medical condition before discussing whether stem cell therapy may be considered as part of your care plan.
What Medical Documents Should I Prepare?
Providing recent medical reports, imaging studies, laboratory results, and treatment history helps our team understand your health status and coordinate an informed review.
How Is My Treatment Plan Developed?
Each treatment plan is based on the medical information available, your clinical needs, and discussions between you and the healthcare team. Recommendations are individualized rather than standardized.
What Happens After I Arrive in India?
Your visit typically begins with an in-person consultation and any required assessments before the planned treatment schedule is finalized.
Will I Receive Ongoing Support?
Our international patient coordinators remain available to assist with communication, logistics, and follow-up throughout the treatment journey.
How Can I Prepare for My Visit?
Planning ahead by organizing medical documents, travel arrangements, and personal questions can help make the enrollment and treatment experience more efficient.
Ready to Discuss Your Enrollment?
If you have questions about eligibility, required documents, travel planning, or the enrollment process, our international patient support team can help you understand the next steps and coordinate your medical review.
Estimated Patient Timeline
Enrollment Timeline — From Your First Inquiry to Stem Cell Treatment
While every patient’s journey is unique, the timeline below illustrates the typical enrollment process followed by international patients. Actual timelines may vary depending on medical documentation, specialist review, travel planning, and individual treatment requirements.
Submit Your Medical Information
Patient Action
Complete the inquiry form and share available medical reports, imaging, diagnosis, and treatment history.
Viezec Team
Acknowledges your inquiry and begins preparing your case for specialist review.
Expected Outcome
Your enrollment file is created for clinical evaluation.
Specialist Evaluation
Our medical specialists evaluate the information provided, determine whether additional reports are needed, and assess whether stem cell therapy may be appropriate based on the available clinical information.
Treatment Discussion & Enrollment Confirmation
Once the review is complete, our coordinators discuss the proposed treatment pathway, estimated stay, scheduling options, travel planning, and any additional information required before confirming enrollment.
Arrival in India & Treatment Begins
Following arrival, patients attend an initial consultation, undergo any required assessments, finalize the treatment schedule with the medical team, and begin their personalized stem cell therapy program.
Important Timeline Information
The timeline shown above is intended as a general guide. Individual enrollment and treatment schedules may vary depending on the completeness of medical records, the need for additional clinical information, physician availability, travel arrangements, and the patient’s overall health status.
Start Your Personalized Enrollment Timeline
Every patient’s medical history and treatment goals are unique. Contact our international patient support team to begin your enrollment process, receive guidance on required documents, and understand the next steps based on your individual situation.
International Patient Concierge
International Patient Services Designed to Support Every Stage of Your Journey
Traveling to another country for medical care involves more than treatment alone. Our International Patient Services are designed to provide practical guidance before your departure, coordinated support after your arrival, and ongoing assistance throughout your stay in India so you can focus on your healthcare experience.
A Single Point of Contact Throughout Your Journey
Rather than communicating with multiple departments, international patients are supported by a dedicated coordinator who helps organize appointments, provides updates, answers administrative questions, and facilitates communication with the appropriate healthcare team. This coordinated approach is intended to make the overall experience clearer and more convenient.
Support May Include
- Guidance during enrollment
- Travel planning information
- Arrival coordination
- Appointment scheduling assistance
- Accommodation guidance
- Interpreter coordination (when available)
- General patient support
- Post-visit communication
Need Help Planning Your Medical Journey?
Whether you have questions about enrollment, preparing for travel, or understanding the support available during your visit, our International Patient Services team is here to guide you through each stage of the process.
International Patient Support
International Patient Services That Support You Before, During & After Your Medical Journey
International medical travel involves much more than scheduling treatment. From your first inquiry through your return home, our patient support team coordinates communication, travel planning, treatment scheduling, and ongoing assistance to help make every stage of your experience as organized and stress-free as possible.
Personalized Enrollment Guidance
Our coordinators explain the enrollment process, discuss documentation requirements, answer general questions, and help ensure your medical information is ready for specialist review.
Preparing for Your Visit to India
Patients receive practical guidance regarding travel planning, arrival information, accommodation options, scheduling, and preparation before their medical visit.
Dedicated Patient Coordination
Our team helps coordinate appointments, facilitates communication, supports scheduling, and assists with administrative needs throughout your treatment journey.
Continued Patient Communication
Following your visit, our coordinators remain available to assist with follow-up communication, appointment coordination, and general guidance related to your treatment journey.
Why International Patients Value Dedicated Coordination
Medical travel often involves coordinating healthcare, transportation, accommodation, scheduling, and communication across different locations. Having a single patient support team helps streamline these arrangements and provides a consistent point of contact throughout your experience.
Support May Include
- Enrollment coordination
- Travel planning guidance
- Accommodation information
- Appointment scheduling
- Interpreter coordination (where available)
- Administrative assistance
- Patient communication
- Post-visit follow-up support
Speak With Our International Patient Support Team
If you have questions about enrollment, travel planning, required documents, scheduling, or the services available during your visit, our coordinators are here to guide you through the process and help you prepare for your journey.
Enrollment FAQs
Frequently Asked Questions
These frequently asked questions explain how the enrollment process works for international patients, what information is typically required, and what you can expect before traveling to India for your consultation and treatment planning.
How do I begin the enrollment process at Viezec?
You can begin by contacting our international patient team and sharing your available medical information. A patient coordinator will explain the enrollment process, answer your questions, and guide you through the next steps.
What medical documents should I submit for review?
Helpful documents may include your diagnosis, recent medical reports, imaging studies such as MRI or CT scans (when applicable), laboratory results, treatment history, and a list of current medications.
Who reviews my medical records?
Your submitted medical information is coordinated for review by qualified medical professionals. If additional information is needed to better understand your condition, our patient coordinator will contact you.
How long does the enrollment process usually take?
The timeline varies depending on the completeness of your medical records, whether additional information is required, and the coordination needed before travel. Our team will keep you informed throughout the process.
Can I enroll if I live outside India?
Yes. Viezec assists international patients from many countries. Much of the initial enrollment process can be completed remotely before you make travel arrangements.
Will I receive help with travel planning?
Our international patient support team can provide guidance regarding travel preparation, scheduling, arrival coordination, and general planning for your visit to India.
What happens after my enrollment is confirmed?
After enrollment, our coordinators help organize the next stages of your journey, including appointment scheduling, travel planning, arrival information, and communication leading up to your visit.
Can a family member or caregiver travel with me?
Many international patients choose to travel with a family member or caregiver for additional support. If you plan to do so, please let our patient coordinator know during the enrollment process.
Will I have a dedicated patient coordinator?
Yes. Throughout the enrollment process, a dedicated international patient coordinator serves as your primary point of contact, helping with communication, documentation, scheduling, and general guidance.
How can I contact the Viezec enrollment team?
You can contact our international patient support team through the Viezec Contact Us page. Our coordinators will guide you through the enrollment process, explain the required information, and answer your questions before you travel.
Still Have Questions About Enrollment?
Our international patient coordinators are available to explain the enrollment process, help you prepare your medical information, and guide you through each stage before your visit to India.
Ethical & Transparent Patient Guidance
We provide consultation, case evaluation, and patient support services in regenerative medicine.
As per Indian guidelines, stem cell-based interventions (beyond approved uses) are
investigational and available only within regulated clinical research settings.
We also assist patients in accessing internationally accredited treatment pathways.
