Disclaimer

Our website, www.viezec.com, (hereinafter referred to as the ‘Website’), is offered to you for informational purposes only. If you access, use, or browse our website or content, you indicate that you have read, understood, and agree to be bound by our Terms and Conditions. These Terms and Conditions apply to your use of our website and how you use the information obtained from the website.

Patients should be aware of the fact that while stem cell therapy can be effective in relieving the disease symptoms in many patients and can impede or even slowly reverse the degenerative conditions, the treatment results may differ from patient to patient. Due to this fact, Viezec cannot anticipate or assure success for every person undergoing stem cell therapy at our medical centre. Based on the medical history of the patient, current medical condition, and health risks that can arise after undergoing stem cell treatment, our healthcare specialists can recommend alternate treatment methodologies, keeping the health interest of the patient in mind.

Although we strive to provide the most accurate information on our website, there is a chance that the site may contain inadvertent technical or typographical errors, which may be changed or modified at any moment without notice.

Viezec is the sole owner of all the content present on the website and reserves the right to change it at any time without any prior notice. This website contains material including but not limited to the design, layout, graphics, text, and appearance, which is owned by us or licensed to us. No part of our website may be distributed, translated, copied, reproduced, adapted, or used for any commercial purpose whatsoever, without prior written approval from Viezec.

This website contains trademarks that are not owned or licensed by us but are acknowledged on the site. Unauthorized use of this website is punishable by law and could result in a claim for damages. We may offer links to other websites for your benefit and information. Such links do not imply that we endorse these websites. We have no responsibility for the content of any linked websites, and you are not allowed to create a link to this website from any other website or document without obtaining prior written consent from Viezec.

We make our best efforts to ensure that you get complete and accurate information regarding our treatment on our website. However, we do not accept any liability that may arise from the omission or inaccuracy in the information given on the website. Therefore, we recommend that you verify the authenticity and accuracy of any information provided on the website before relying on it.

At Viezec, we believe in empowering you to be a partner in your healthcare. We believe that by being well-informed, engaging in treatment decisions, and communicating clearly with your healthcare provider and other healthcare professionals, you can help make your care as effective as possible. We also support and respect the individual preferences and values of each person.

The panel of directors and people associated with Viezec jointly affirm and recognize the rights and responsibilities of patients according to our organizational values and tasks, as given below:

• You have the right to be treated with respect and kindness, regardless of race, color, religion, nationality, gender, or age.
• You have the right to have your cultural beliefs will be respected during your treatment.
• You have the right to be informed about your condition, treatments, and potential outcomes with your healthcare provider. Additionally, you have the right to know who is providing these treatments.
• Prior to receiving or discontinuing medical care, you have the right to receive complete knowledge of all your rights.
• You have the right to create an advance directive, such as a living will or medical power of attorney. This allows you to make decisions about your future medical care or appoint someone to make decisions for you if you are unable to communicate. If you have written an advance directive, you should share a copy with our centre, your family, and your healthcare provider.
• Your right to privacy will be kept intact. Our medical centre, your doctor, and other healthcare professionals will ensure that your privacy is safeguarded as much as possible.
• You have the right to have a family member or representative notified promptly prior to admission for treatment.
• You have the right to expect your treatment records to remain private unless you have given permission for their release or when the law requires or allows them to be shared. The centre will emphasize the importance of privacy when sharing your records with others.
• You have the right to have your grievances resolved promptly.

You also have some responsibilities as a patient in addition to your rights, as mentioned below:

• You must ensure that you give your doctor accurate information about your health, any medications you take, and any hospitalizations. Additionally, you must ask questions if you are unclear or don’t understand certain information or instructions. Furthermore, it is your right to inform your doctor if you feel you cannot proceed with a particular treatment.
• Our medical centre is dedicated to delivering quality care to all patients and the community at large in an equitable manner. It is essential to be respectful of your fellow patients and the staff of the hospital. You are also expected to cooperate with the hospital and make payments when necessary.
• The responsibility of maintaining good health lies with you; it is not just about medical treatment. You must be aware of how your lifestyle choices affect your health and make decisions accordingly.

This Privacy Policy describes how Viezec uses and protects the personal information you provide us when you use our website. We are committed to ensuring that your privacy is protected at all costs. By using our website, you agree to our use of information that we collect as per the terms of our Privacy Policy. Please go through our Privacy Policy and do not provide any personal information on the site if you do not agree with any of the mentioned terms. However, please remember that if you choose not to furnish your personal information, you may not be able to take advantage of all the features on our website, such as contacting our medical experts.

Please make sure you visit this page regularly to keep yourself updated with any new changes so that you are happy with the changes.

You can rest assured that Viezec will not allow your personal information to be misused and will only be used for the purpose explicitly mentioned at the time you provide the information. We only use the information provided by you to deliver our services or offer the information requested by you. Viezec guarantees that your private information will never be shared, disclosed, loaned, sold, or exchanged with any third party, individual, or organisation. We only collect your personal information to offer you better services. As a general rule, Viezec will never give out your personal information to any third party that is not related to the services we offer.

Viezec provides no warranty, expressed or implied, regarding the condition of this website, the details, solutions, and components included herein, or their suitability for any purpose. All such details, solutions, and components are provided on an “as is” basis without any assurance whatsoever. Viezec disclaims all warranties, expressed or implied, including, but not limited to, warranties of fitness for a particular purpose, non-infringement, and merchantability to the maximum extent allowed by applicable law.

Under no circumstances shall Viezec be held liable for any loss resulting from the use of this website or any services or products obtained from it, including direct, indirect, consequential, incidental, special, or punitive damages (even if we have been advised of the potential for such damages). The maximum extent allowed by law applies. All information featured on this website, such as information related to health and medical issues, products, and treatments, is given solely for informative purposes and is usually presented in summary or collective form.

Please do not use this information as a substitute for a qualified healthcare professional’s medical advice. Nothing on this website should be interpreted as establishing a doctor-patient relationship between you and Viezec or any of its personnel.

Viezec Stem Cell Institute is one of the leading stem cell-based therapy centers across the country. Our primary aim is to provide the best stem cell treatment for various diseases, and we want our clients to be happy with our services. So, to execute that, we must safeguard our patients with the refund policy.

Our patients will be able to buy medical care packages that will allow them to select their preferred provider at a reasonable cost. After the selection of the package as per your requirements, the doctors at Viezec are offering appointments to patients who have purchased a care package, allowing them to receive the care they need.

As a considerable team of Medical center, we recognize that sometimes medical services may no longer be necessary, or an unexpected emergency may arise that could cause you to skip the appointment.

Listed are some essentials points to know about the policy:

1. Our policy is to provide a full refund of the purchase price if an appointment is canceled at least 7 business days before the scheduled treatment with the healthcare provider.
2. If cancellation is made after this 7-day period, the purchase price will no longer be refundable; however, the appointment may be rescheduled once, with agreement from both you and the provider.
3. However, if you, by chance, missed the second visit, you can contact the doctor directly to discuss the condition and ask to reschedule the appointment.
4. If you need to cancel or change an appointment with your healthcare provider, please get in touch with them directly.

For a Refund of the payment, call us at +91 9650760803 or email us at info@viezec.com

At Viezec, we have taken every measure to ensure the safety and security of all data obtained from visitors to our website. We have implemented a variety of security measures that are regularly reviewed and updated to ensure maximum protection. While we do our best to protect the website’s control within the limits of available resources and current Internet technology, we cannot guarantee that third parties will not gain unauthorized access. Therefore, you use the website and submit data at your own risk. We do not accept any responsibility for any unauthorized access by third parties or any loss resulting from such an event.

You are responsible for your behaviour and activities while using this website and for the use of any information obtained from this website. You acknowledge that Viezec and its associated companies, suppliers, and employees are not liable for any losses, expenses, or fees (including attorneys’ fees) that you may incur due to your violation of these Terms and Conditions or your actions on this website.

At Viezec, we strive to offer you personalised medical care according to a timely schedule. In the event that you have paid in advance for treatment and would like to cancel it for any reason, we are pleased to provide a refund of the amount post deductions for expenses incurred by us. This refund will be completed within 7 days after you submit the refund request.

Viezec offers stem cell treatments after a thorough assessment by our highly-qualified doctors. However, we do not guarantee that this therapy will improve your conditions perfectly.

The Viezec Simulator, featuring text, audio, video, photographs, illustrations, graphics, and other visual formats, is intended to provide information only. It is not a substitute for professional medical advice, diagnosis, or treatment recommendations of any type.

Patients should consult their healthcare provider to answer any questions about their healthcare needs, clinical status, or medical conditions. If there are any issues with this site, its materials, or services acquired from it, you agree that the only remedy is to discontinue their use.

Viezec takes the security of its website users’ personal data very seriously and is responsible for maintaining the confidentiality of all personal information provided to it.

By using this website or registering as a user of the services provided by Viezec, you agree to the terms of the Confidentiality Policy, which outlines the principles governing the use of personal data received.

We kindly request that users read our confidentiality policy carefully and review it regularly. This is to ensure you have knowledge of the most up-to-date version whenever they visit our website, as the policy may be subject to change.

Any dispute or claim arising under or in relation to this user agreement shall be settled in accordance with the Maryland Arbitration Act (Courts and Judicial Proceedings Article, Section 3-201, et seq., as amended from time to time). The arbitrator may award reasonable costs and expenses, including reasonable attorney’s fees, to the party who prevails in the arbitration.

The content and display of this website are owned by Viezec and are protected by United States and international copyright and trademark laws, as well as other states, federal, and international statutes. Any logos or other names present on the site or in the site materials are trademarks and service marks of our affiliates and must not be used without the permission of the trademark or service mark owner.

You will find the estimated period of your hospital stay outlined within the schedule provided to you. This stay duration encompasses the whole therapy regimen, as well as the observation periods following each injection, and any possible physical or occupational therapy that may be administered.

When you reach the hospital, a doctor will check you out to make sure you’re okay for the medical thing they’re going to do. They’ll ask you some questions, look at your medical history, and do some tests. Remember to bring all your test results like CT scans or anything special that confirms what’s wrong with you.

If the doctor thinks you’re good to go, they might put some stem cells in your blood through a tube in your arm. You’ll be watched after each time they put in the cells. How long you stay in the hospital and how they give you the cells depends on what’s wrong with you, and the doctor will decide that.

We really try hard to make sure the therapy is not too complicated, but it’s important to know that there are some risks or side effects, you might experience. Here are the details:

1. Sometimes, you might feel uncomfortable during procedures like lumbar puncture, where a needle is put into your back. Very rarely, this can accidentally hurt the spinal cord and make your legs weak, but the chances of that happening are really low. We take a lot of precautions, and it hasn’t happened to any of our patients so far.
2. During the therapy, we might need to collect blood from your arm for various tests. It’s usually safe, but there’s a small chance you might feel some mild pain, see a bluish color where the needle went in, or rarely even feel like you might faint.
3. When we give you mesenchymal stem cells, you might feel a bit uncomfortable. If you feel anything weird during the therapy, tell your doctor right away. Some patients might get mild symptoms like fever, headaches, back or leg pain, nausea, or an allergic reaction, depending on the procedure.
4. If you’re pregnant or breastfeeding, you can’t undergo the therapy.
5. If you’re taking medicine for another illness, talk to your doctor before deciding to do the therapy.
6. Like with any medical aliment, there might be unexpected situations that could be really serious, but we haven’t seen anything like that in our patients so far.

You might see things getting better like we talked about. But just so you know, there’s no sure thing that your situation will definitely get better, and we can’t say for sure how much better it might get.

Your doctor and the people helping with your treatment are the only ones who will know stuff like your name, address, and your overall health condition. Anything on the computer about you will be private and only the authorized people can check it. If someone else like any third party is part of your treatment, the concerned party will have to sign an agreement to keep everything secret and confidential.

Your attending physician or hospital reserves the right to discontinue your therapy procedure if deemed in your best interest. Nevertheless, your treating physician will provide a detailed explanation of the reasons and justifications for the suspension of procedures.